Recent content by Desert Cities Reefer

I ended having to send them both back and got replacements. So must of been something wrong with the inside electrics.

No not yet still working and waiting with Coralvue Support.

I just tried to run the XP8 at version 197 so they matched and still experienced the same issue.

XP8 is running 198 and the control 4 is running 197. Those are the latest firmware updates it will update to

Thanks I submitted a ticket through support. Was kind of hoping to solve this issue before Monday when support opens back up. Hoping it’s so Eth basic which im doubting since both units seem to work fine except when they both are in a collective is when I’m having the issue. On one of the...

Tried the terminator moving around and using only one. It maybe the command cable then since the terminator troubleshooting didn’t workout. Also I just noticed on the status screen the XP8 reads -17 mA for the bus current and the X4 reads 48mA

Yes the cable is connected. When I start the collective with one device it’s stable. When I goto add the other device to the collective it becomes a broken collective and I can see both devices in the collective and you can see them switch back and forth from connected to not connected in the...

Ok I’m stumped my kid just got an hydros x4 pro pack. He set it up like they say online. When he went to make it a collective it did it but when he selects the collective you can see the XP8 and the X4 go back and forth from not responding. Then he gets collective broken. They work fine when...