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I've been battling the wifi disconnect issues that seem to be affecting lots of hydros owners. My first wifi router was dual band so got a dedicated 2.4ghz router, got things connected, including replacing wifi strips. When I encountered further disconnects I dug a bit and found out the router...

I'm an idiot! I decided to give it one more try--and realize I had the power outlet order reversed. All is working now, thanks!

But that's exactly the problem. The wifi strip status says "responding" and I defined outlets. When I turn one ON there's an audible clicking noise, but no power to the outlet. I don't think I'm doing anything wrong as my first strip is configured and working fine. Should I open a support case?

I can try that... but it doesn't make sense to me--the strip definitely has a wifi connection, the app can see it, and I can hear it audibly "clicking" when I turn outlets on and off. Just doesn't seem to be consistent power to the outlet.

I just upgraded from an X2 to an X2 + X3 Collective, which went great! Now monitoring two tanks. I then added a new wifi strip to power and control the second tank but the behavior is really strange. It paired fine and the control app sees it. When I manually turn off or on an outlet (on a...