Wifi not working

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Munson8611

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I have two Hydros Control 4’s running. One is active and running, the other recently will not stay connected to wifi. I have had these controls for a while and both have worked on wifi up until yesterday. The light on the control is currently blue. If I unplug the control, it briefly connects to wifi and then disconnects a few minutes later. I have restarted the router and modem several times as well. Any thoughts on fixing this?
 
I would check to make sure the one that is disconnecting the signal is not being blocked.
Did you move it? Did you move something in front of it?
 
Shred5 said:
I would check to make sure the one that is disconnecting the signal is not being blocked.
Did you move it? Did you move something in front of it?
Click to expand...
Testing that theory right now. I just moved the unit to a new location and restarted it. The tank and router are in the same spot they have always been but I did just recently add a lot of rock. Maybe it was just enough to block the signal.
 
Shred5 said:
I would check to make sure the one that is disconnecting the signal is not being blocked.
Did you move it? Did you move something in front of it?
Click to expand...
No luck, it repeated the same problem within a few minutes. Light is still blue but received a warning message that the device is offline and it won’t open in the app.
 
Danny said:
I would suggest submitting a support ticket for this. Also as noted water can block the wifi and bluetooth signal. Here is the link Submit ticket .
Click to expand...
Finally got to the bottom of it, a failing water solenoid. I don’t understand it and can’t explain it but I noticed the PC board temp rising steadily up very high until the connection breaks with the app (blue lights on the control remain on so it appears fine). Just wish I would have noticed that sooner so I wouldn’t have wasted so much time with “support”.
 
I don't keep any solenoid power all the time. Only when needed. I have one in the input to my RODI and have it power up when there is a demand and for 10 minutes every hour. So far that has worked for me.
 
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