Recent content by jmorgan

Yes, I used the channel name the access point came with. I also tried changing it to a unique name and neither way worked. At first I plugged the access point into the back of the wireless router and based on your suggestion earlier I also unplugged the wireless router from the main router and...

No, that was not the issue. My phone with the app was on my 2.4g channel. I then paired both my control 4 and wave engine to the same 2.4g channel. I then paired the three Wi-Fi strips to the same 2.4g channel. The Wi-Fi strips paired as the light went from red and flashing blue to solid red. In...

When I got home I unplugged all three Wi-Fi strips. I then reconnected my control 4 and wave engine to my main 2.4g Wi-Fi router not the access point. Once connected I unplugged both the control and wave engine to allow them to reboot. I then went into the Wi-Fi devices in the app and did a...

When I got home I unplugged all three Wi-Fi strips. I then reconnected my control 4 and wave engine to my main 2.4g Wi-Fi router not the access point. Once connected I unplugged both the control and wave engine to allow them to reboot. I then went into the Wi-Fi devices in the app and did a...

That’s funny because when I got home I unplugged all three Wi-Fi strips. I then reconnected my control 4 and wave engine to my main 2.4g Wi-Fi router not the access point. Once connected I unplugged both the control and wave engine to allow them to reboot. I then went into the Wi-Fi devices in...

Thank you. I will give it a try when I get home.

The strips have no problem connecting to Wi-Fi they just will not turn on the individual plugs on the strip once connected to Wi-Fi. I unplug them to do the replace in the app to try and get them to work. Trying both my main wireless router and the access point. Yes, I have restarted the router...

No I have not been able to fix it. Right now I just pushed the red button to turn on the whole power strip on so everything on the tank runs. I had to shut unplug the ato so it is no longer automatic or it will keep filling. Sounds like there are three of us with the same problem. I did start a...

I’m have the same problem. I also tried to revert back to an earlier firmware but it said it won’t work with the app.

No they are solid red.

Danny, thank you for the response. I have the access point plugged into the back of the wireless router. I have given it its own name. I have connect my phone to this new Wi-Fi then I connected the control 4 and Wave Engine. I have blue breathing lights on both. I then replaced all three Wi-Fi...

I have a control 4, wave engine and three Wi-Fi strips. I just replaced my Wi-Fi router due to some connection issues. When the new router was setup everything connected fine including the Wi-Fi strips but the individual plugs will not turn on. The outputs in the app goes from not responding to...

I am having the same issue. My control 4 and wave engine were connecting and disconnecting from the Wi-Fi. I replaced the wireless router and and made sure the 2.4 channel and 5g channel had different names. Connected the control 4, the wave engine and my three quad power strips to the new 2.4...

Whatever they did in the last update fixed the issue I was having. The pump now totally turns off in water change and feed no flow modes. Thanks for the help Danny.

In the water change schedule I have the depends on set so if the Jebao pump is turned off the 3k should turn off as well. When I hit feed no flow or water change the Jebao pump is turned off and the 3k connected to the WE says it off but looking at the rpm you can see it is still spinning. If I...