I have a ticket in too. They said it’s probably the WiFi password but I triple checked it. I had to create a new collective and when I did that my WiFi strip and feeder stopped communication. I don’t know what the issue could be since it was working fine. Seems like something is blocking it for some reason.
I would not run a ATO, AWC or dosing pump from a wifi power strip. If communications between the controllers and wifi power strips is lost the outlets on the wifi strips will remain in whatever state they are in until communications is restored or the wifi strip is powered down. Use a drive port if they are 12v or use a AC outlet on an XP8 or Launch instead.
Definitely agree with all of that, with the original issue aside.
I ended up flipping the fuse panel my tank is on, and was able to link up my feeder and WiFi strip. Maybe try fully killing the power to your system and trying again!
That’s funny because when I got home I unplugged all three Wi-Fi strips. I then reconnected my control 4 and wave engine to my main 2.4g Wi-Fi router not the access point. Once connected I unplugged both the control and wave engine to allow them to reboot. I then went into the Wi-Fi devices in the app and did a replace on the strips one at a time. About 15 seconds after the first strip connected the plugs came alive. I replaced the remaining two strips and they are all working again.
You get yours sorted? Looks like most of the people with this issue were able to get linked back up..
When pairing the device you are using with the app installed on it has to be on the wifi channel you want the wifi strip to connect to which is the same one the controllers are on or it will not pair since the wifi strip will connect the the same wifi channel the device with the app is connected to. Could this have been the issue?
No, that was not the issue. My phone with the app was on my 2.4g channel. I then paired both my control 4 and wave engine to the same 2.4g channel. I then paired the three Wi-Fi strips to the same 2.4g channel. The Wi-Fi strips paired as the light went from red and flashing blue to solid red. In the app under Wi-Fi devices all three said the were responding but they would never turn on the plugs for my equipment. The output section in the app would go from not responding to restart Wi-Fi device after the strips were paired. No matter what I did from Thursday of last week until it last night would fix it.
My guess is something in the way the router was setup was preventing the communications between the controllers and wifi strips for some reason. It also could be something the user cannot change in the settings. When you were trying the access point it did have a different name from the router channels and had a hardwired connection between it and the router. The access point has to be hardwired to the router are it will not work for the Hydros wifi strips communications to the controllers.. It would have to be either in the access point or router itself. The wifi strips are standard Tuya protocol power strips. They do not have different firmware from the ones sold under different brand names. They use a local communication via the router instead of relying on going through the cloud.
Yes, I used the channel name the access point came with. I also tried changing it to a unique name and neither way worked. At first I plugged the access point into the back of the wireless router and based on your suggestion earlier I also unplugged the wireless router from the main router and plugged the access point straight into the main router. Neither way worked.
@Danny does this seem like the feeder is no good? Everything is connected and linked as it should be. It doesn’t physically spin when scheduled to, and it won’t even spin when I hit the gray button on top… and the tile is constantly highlighted. Wondering if internally it’s stuck “on”. Can you think of any troubleshooting?
It sounds like it might be. Have you submitted a support ticket with CoralVue yet?
Yea, they said it’s cooked. Also 3-4 months back ordered for warranty so I’m just going to try and find one to buy. They’re not expensive.
