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Yes it was - I talked to Hydros support - and it turns out they are shipping a new one... Thanks for your comment.

Good day to all - I just received a new Quad (wifi) strip to install on one of my collectives (I have 4) to my existing 2.4ghz network. Despite multiples attempts, restarting the wifi network - I simply cannot connect the quad strip. There is a line of sight, no water or tank interference and...