Can't connect to my collective - "Forbidden" cloud registration message

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reefingwitho

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Everything was working fine on my collective and I tried to add a fan to a WiFI strip and it simply wouldn't upload.

I tried to clear the local cache and I kept getting error messages - now I can't connect to my collective.

If I click the add button, I see all my devices and when I try to add one of the devices I get the following message.

Cloud Registration Failed, error - {"message":Forbidden"), Please Try again.

Everything seems to be working fine at the moment, all lights are green and everything is doing what is supposed to.

I'll be out of the house at work all day and won't be home until about 8 or 8pm eastern - too late to contact support but hoping there is an answer here I can try tonight.

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