Feeder Issue

[ATLantis Aquatics]

Hey Everyone,

I have the Hydros Auto Feeder, and every time I upload a change to the collective, the feeder dumps food into my tank, whether the changes involve the feeder or not. I first noticed the issue when I added a gyre and flow schedule to the Wave Engine. I went as far as removing and the schedule and gyre from the collective, but the feeder still feeds on any "upload change". I tested this by adjusting my heater settings and uploading the changes, and sure enough the feeder still kicks on. The feeder is also set to "Off Override".

 

[Michael]

Hey Everyone,

I have the Hydros Auto Feeder, and every time I upload a change to the collective, the feeder dumps food into my tank, whether the changes involve the feeder or not. I first noticed the issue when I added a gyre and flow schedule to the Wave Engine. I went as far as removing and the schedule and gyre from the collective, but the feeder still feeds on any "upload change". I tested this by adjusting my heater settings and uploading the changes, and sure enough the feeder still kicks on. The feeder is also set to "Off Override".

Have you submitted a support ticket? If not please do so we can connect with you. CoralVue Support Portal

 

[ATLantis Aquatics]

Thanks Michael, just submitted!

 

[reeefish]

Hello, I have the exact same issue, and it also happens when the system automatically reboots. I don’t know how often that is but let’s say once a week or so. Any advice?

 

[ATLantis Aquatics]

Hey there, in the end I submitted a ticket and they were able to help me out on the backend. I tried restarting the collective on my side and the issue persisted, they were able to reset on their end and it fixed the issue.

 

[reeefish]

Sounds good, I’ll do the same.