After a notification event is triggered, several hours later I get a second notification telling me that the error condition is no longer present. I don't want to receive any notifications telling me there is no problem. Is there a way I can turn off that secondary notification?
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- Thread starter rmcrom
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The logic is the second notification tells you when everything is ok. Otherwise, you won't know if things are ok or if the issue remains. So you need that second notification to confirm that the problem is no longer there, especially if you are out of town or someone is taking care of your system. Currently, there is no way to turn off the second notification.
The way I use Hydros is when it alerts me of a problem I take action to correct if required and then I watch it to make sure it gets back where I want it. The secondary notification usually comes in when I'm sleeping and wakes me up.
Danny
HYDROS Expert
Notifications have never woke me up from my phone or iPad. They are in a different room at night.
When you get a notification, do you tend to resolve the problem yourself or do you leave it be and wait for the 'its fixed' notification?
Danny
HYDROS Expert
When I get one and know about it I will fix it if it is something I can do from the app otherwise I will wait till I am at the tank to do it. I am always getting ones because of no internet since I can have it go down multiple times a day. Sometimes multiple times in an hour. I get 9 notifications that the controllers are offline and 9 when they come back online after the 30 minute wait I have set for repeat notifications. If it is something I cannot fix without being there the notification or notifications will repeat every 30 minutes until I can fix it.
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