Rope leak detection not working

[John Neuzil]

Is there anything that would prevent the leak detection rope from alerting? I've tried up and down the sensitivity levels and deleted the port and reinstalled it. Still won't alert. I know it was working a few months ago when I last checked.

 

[Danny]

Did you try it on a different port?

 

[Carlos]

Is there anything that would prevent the leak detection rope from alerting? I've tried up and down the sensitivity levels and deleted the port and reinstalled it. Still won't alert. I know it was working a few months ago when I last checked.

Did you check the adapter cable? Change the input to "Diagnostics" to see the voltage sent to the control when the line gets wet.

HYDROS Control - How to add a Diagnostic Input

Diagnostic Input allows you to easily debug a sensor or 0-10V input.

www.coralvuehydros.com

 

[John Neuzil]

Did you try it on a different port?

Yep, I did. I swapped it out with a temperature probe and not change. The Temp. probe is working fine from that port.

 

[John Neuzil]

Did you check the adapter cable? Change the input to "Diagnostics" to see the voltage sent to the control when the line gets wet.

HYDROS Control - How to add a Diagnostic Input

Diagnostic Input allows you to easily debug a sensor or 0-10V input.

www.coralvuehydros.com

I ran the Diagnostics. Dry is reads 0.02. When wet it bounces between 0.20 to 0.41.

 

[Carlos]

You need to adjust the sensitivity based on that reading.

 

[John Neuzil]

You need to adjust the sensitivity based on that reading.

I tested further because I had two ropes extending. One of the ropes showed that voltage but the one attached stayed at zero. It stayed at zero even when I tested with just one rope and not two. Just found this out this morning and I just filed a support ticket to see if I should check something else.

 

[Carlos]

I tested further because I had two ropes extending. One of the ropes showed that voltage but the one attached stayed at zero. It stayed at zero even when I tested with just one rope and not two. Just found this out this morning and I just filed a support ticket to see if I should check something else.

Got it. Please submit a ticket at CoralVue Support Portal, and we will take care of it and send out a replacement rope.

 

[John Neuzil]

Got it. Please submit a ticket at CoralVue Support Portal, and we will take care of it and send out a replacement rope.

I did and you folks took care of it in record time. Thanks.