XP8 won't power on

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mnreefer38

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Hey Hydros gang,

I have two tanks with Hydros setups. My first has an X4 and a XP8, and they have run flawlessly. My 2nd tank has an X2 and a wifi power strip, and I was getting tired of having wifi error messages so I ordered an XP8 to replace the wifi strip. I know the wifi strip still runs what's connected to it such as the heaters even when not connected, but using the feed mode was not working reliably.

I plugged the XP8 in last night for the first time, and nothing seemed to happen. No lights at all, and I seem to remember a series of clicks happening when I set up my first XP8. Is there anything I can do to troubleshoot it? I have tried plugging it into different wall outlets, and also e-mailed Hydros through the app last night but haven't had a response. I'm guessing it's DOA and will need to return it, but hoping there's something else I could try before going that route. I tried searching but didn't see anyone else with this issue.
 
It does sound like something internal. My guess is either an AC connection issue or with the 24v supply. It might be best to wait on a reply from CoralVue since this is a new device.
 
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