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  1. Carlos

    Flow meter instructions

    Whoops! I will ensure we get this resolved Monday. Thank you for the heads up.
  2. Carlos

    media reactors

    Are you referring to running the pump outputs? Can you please elaborate as to what you are trying to do?
  3. Carlos

    Need help configuring wave engine with maxspect gyres

    Does the schedule have "Advanced Settings" enabled? Is the "Control Input" set to something other than None? If so, that might be the issue. Please set it to None and then upload, which will fix the problem. If it does not, please submit a ticket at CoralVue Support Portal.
  4. Carlos

    Enabling Reverse

    The reverse is only available on specific flow patterns. For example, if you want to run the pump in reverse for 10 minutes a day, I recommend you create a "Repeating" Constant Flow Schedule and run it every hour for 10 minutes. Here is an example of a "repeating" schedule: Hurricane Schedule
  5. Carlos

    Hydros Controllable Pump for Closed Loop UV

    VarioS-2 or VarioS-4 can be powered and controlled by the WaveEngine.
  6. Carlos

    Notes

    Thank you for the suggestion. Many applications give you notes and can transfer your information between multiple devices such as mobile, tablets, laptops, desktops, and even smartwatches. We will add your suggestion to the wishlist, and if enough folks want it, we will add it to a future update.
  7. Carlos

    Default tomeline for graphs

    Thank you for the suggestion. We will add it to the Wishlist.
  8. Carlos

    HYDROS App Connection Down

    Update - Friday, January 6, 2023, @ 14:15 CST Everything is back up online. We have already taken the necessary steps, so this does not happen again. But again, we are sorry for the short inconvenience.
  9. Carlos

    HYDROS App Connection Down

    Friday, January 6, 2023, @ 13:50 CST We just discovered an issue connecting to the HYDROS via the HYDROS app. We are looking into this as we type this message. This outage does NOT affect: The way your HYDROS is currently running your systems. The devices are not affected by the app not...
  10. Carlos

    Scheduled Maintenance on Wednesday, January 4, 2023, from 4 to 8 AM CST

    9:00 CST - The scheduled maintenance has now concluded. Access should now be restored. The maintenance was necessary to upgrade our database according to Amazon AWS requirements. If you have issues accessing your HYDROS devices via the HYDROS app, don't hesitate to contact our support portal at...
  11. Carlos

    Scheduled Maintenance on Wednesday, January 4, 2023, from 4 to 8 AM CST

    7:27 CST - We are still working on the migration. The app connection might intermittently go offline for a few minutes while we work on the new database.
  12. Carlos

    Can't connect to my collective - "Forbidden" cloud registration message

    Yes, you caught us in the middle of scheduled maintenance. Scheduled Maintenance on Wednesday, January 4, 2023, from 4 to 8 AM CST We are still testing, but the server is back online, and you should be able to access the HYDROS collective via the app now. Sorry for the inconvenience.
  13. Carlos

    Scheduled Maintenance on Wednesday, January 4, 2023, from 4 to 8 AM CST

    4:15 CST - The update started as planned.
  14. Carlos

    New Firmware & App Update

    Google approved the app. It is available for download now.
  15. Carlos

    New Firmware & App Update

    Last time, it was Apple. The time before, it was Google. They tend to go back and forth.
  16. Carlos

    New Firmware & App Update

    It looks like Apple approved the app, but Google has not. So you will need to wait a little longer if you have an Android device.
  17. Carlos

    New Firmware & App Update

    Firmware 281 is now available for the following devices: Control X4 Control X2 Control XS Control X3 Control XP8 WaveEngine WaveEngine v2 WaveEngine LE This update is NOT compatible with the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263...
  18. Carlos

    Scheduled Maintenance on Wednesday, January 4, 2023, from 4 to 8 AM CST

    Attention HYDROS Users: Access to your devices via the HYDROS app will be unavailable from 4 to 8 AM CST on Wednesday, January 4, 2023, as we perform scheduled maintenance. During this time, you will be unable to access your devices via the HYDROS app. The HYDROS team will inform you when...
  19. Carlos

    Change Icons in input and output

    This feature was made public back in July.
  20. Carlos

    AWC not happening at the right time

    Did you check the time zone setting on the options page? What do you have it set to?
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