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  1. Carlos

    Can I use an older ice cap battery backup?

    Yes, the entry point for the battery backup is the WaveEngine. So you can tell the controller to keep flow pumps (WaveEngine) and drive ports (on the X4 or any other HYDROS device). Low Power Mode
  2. Carlos

    Can I use an older ice cap battery backup?

    Yes, but you need to connect it to your WaveEngine, which needs to be in a collective with your X4.
  3. Carlos

    Mastertronic input

    Is your Mastertronic showing "Online" now? Go to the Focustronic app, the Mastertronic tab, and scroll down to the bottom. Does the system show as "Online"? HYDROS gets the results from the cloud server. If Mastertronic is not connected online and uploading the results to the server, then the...
  4. Carlos

    Firmware 242 / App 2.3.4 (228)

    So here is what I "think" happened. You downloaded and installed 242 on your collective, but you did it one device at a time. If you installed 242 on the primary but left the secondary on 197, it would cause issues because both firmware versions are very different. We will probably have to add...
  5. Carlos

    Firmware 242 / App 2.3.4 (228)

    Did you download and install the firmware this morning, or did you download the firmware yesterday morning and install it this morning?
  6. Carlos

    Firmware 242 / App 2.3.4 (228)

    Did you download the firmware when it came out early yesterday morning?
  7. Carlos

    Firmware 242 / App 2.3.4 (228)

    Try rebooting the collective and see if that clears up the issue.
  8. Carlos

    Firmware 242 / App 2.3.4 (228)

    Were the outputs in override on, or were they in AUTO and automatically turned ON?
  9. Carlos

    WaveEngine Notifications

    LOL
  10. Carlos

    WaveEngine Notifications

    You see, it is not that simple to create power consumption notifications on flow pumps that can slow down and even stop as part of their regular operation. We figured out how we want to approach it, but it still requires a little more testing.
  11. Carlos

    Out of Town? You don't want to do a remote firmware update.

    I just wanted to highlight this new addition to the latest Hydros App Release. Now when your unit is not up to date, you have an option to open the previous version of the Hydros App via a web link. This new feature allows users to delay updating their system until they are: local to their...
  12. Carlos

    Firmware 242 / App 2.3.4 (228)

    Before 242, the limit for the reservoir was 32L. Now you can go way higher!
  13. Carlos

    Firmware 242 / App 2.3.4 (228)

    Yes, reservoir value is related to overrides. You will need to set it again using the SET button.
  14. Carlos

    WaveEngine Notifications

    So here is the catch! Sometimes, if the pump is running at really low speeds, depending on the pump, it might show "Pump Error" for a split second or two, and then once the controller sends a signal for a higher speed, the pump can recover. Do you want a message for that, or would you rather...
  15. Carlos

    WaveEngine Notifications

    Yes, we are still working on it. Notifications on flow pumps that can change speed are more complex. This is because it is hard for the consumer to set a power range unless you monitor your pump's consumption at the highest and lowest speed. Also, what happens when the pump stops to change...
  16. Carlos

    Firmware 242 / App 2.3.4 (228)

    Firmware 242 is now available for the following devices: Control X4 Control X2 Control XS Control X3 Control XP8 WaveEngine WaveEngine v2 WaveEngine LE IceCap WiFi Controller Installation Instructions: Step 1: Download the new version of the app from your app store Step 2: Download and...
  17. Carlos

    Leak Detector Question

    You could create a virtual generic that will turn ON if there is a leak and then make your other outputs "Depend on" (off if on). Also, most of the output presets you mentioned (skimmer and return pump) already have a way for you to specify a leak detector.
  18. Carlos

    Power strip problem

    Do the following: Restart your router and access point if you have one. Ensure you wait until you can browse the internet again. Restart your HYDROS controllers Restart your WiFi strips Run the WiFi strip setup again That usually clears the issue. Let us know if it does not work.
  19. Carlos

    Can I use an older ice cap battery backup?

    V1 and V3 are 12V, while V2 is 24V. Therefore, the HYDROS is only compatible with 12V batteries.
  20. Carlos

    Hydros WE LE combo

    Yes, the WaveEngine LE cannot reliably run the pump lower than 25%. If it tries, the pump will stall.
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