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New firmware 323 and App 2.6.4 (274) are now available. The firmware is compatible with all HYDROS Controllers except for the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263. Installation Instructions: Step 1: Download the new version of the app...

Dear HYDROS Users, We would like to inform you that we will be performing maintenance from 12:00 PM to 12:15 PM CST on Monday, December 11, 2023. During this time, access to your devices through the HYDROS app will be temporarily unavailable. Please note that you will not be able to access...

New firmware 317 is now available. The firmware is compatible with all HYDROS Controllers except for the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263. Installation Instructions: Step 1: Download the new version of the app from your app store Step...

New firmware 316 is now available. The firmware is compatible with all HYDROS Controllers except for the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263. Installation Instructions: Step 1: Download the new version of the app from your app store Step...

New firmware 315 and App 2.6.3 (263) are now available. The firmware is compatible with all HYDROS Controllers except for the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263. Installation Instructions: Step 1: Download the new version of the app...

Friday, May 2023, @ 06:00 CST We have noticed that the Kamoer API server is having issues updating the results. Instead, it is showing 0 dKH. Please know that the issue: DOES affect existing connections or KHC devices already added to the HYDROS. At this point, all inputs show "0 dKH" status...

Monday, April 25, 2023, @ 18:00 CST We have noticed that the Kamoer API server is having issues updating the results. Instead, it is showing 0 dKH. Please know that the issue: DOES affect existing connections or KHC devices already added to the HYDROS. At this point, all inputs show "0 dKH"...

New firmware 289 is now available. This is a firmware update only. You can install this firmware if you already have the latest version of the HYDROS app. The firmware is compatible with the following devices: Control X4 Control X2 Control X3 Control XP8 Control XS Control XD WaveEngine...

Monday, February 27, 2023, @ 09:30 CST It has come to our attention that the Kamoer API server is having issues. Please know that the issue: DOES affect existing connections or KHC devices already added to the HYDROS. At this point, all inputs show "UNKNOWN" status. If you have a NEW KHC...

We at HYDROS spend a lot of time reviewing social media comments to spot issues before they happen. We have noticed that a large number of users are misconfiguring outputs. An example is a Heater output. We saw many users creating the output but not declaring a temperature sensor. This begs the...

New firmware 286 and App 2.6.0 (253) are coming on February 7 at 4 pm CST! The firmware is compatible with the following devices: Control X4 Control X2 Control X3 Control XP8 Control XS Control XD WaveEngine WaveEngine v2 WaveEngine LE The firmware update is NOT compatible with the IceCap...

Friday, January 6, 2023, @ 13:50 CST We just discovered an issue connecting to the HYDROS via the HYDROS app. We are looking into this as we type this message. This outage does NOT affect: The way your HYDROS is currently running your systems. The devices are not affected by the app not...

Firmware 281 is now available for the following devices: Control X4 Control X2 Control XS Control X3 Control XP8 WaveEngine WaveEngine v2 WaveEngine LE This update is NOT compatible with the IceCap WiFi Controller. The current firmware version for the IceCap WiFi controller is 263...

Attention HYDROS Users: Access to your devices via the HYDROS app will be unavailable from 4 to 8 AM CST on Wednesday, January 4, 2023, as we perform scheduled maintenance. During this time, you will be unable to access your devices via the HYDROS app. The HYDROS team will inform you when...

Nothing to worry. You have NOT done anything wrong. To keep a friendly and clean community, we have implemented a rule where a staff member needs to approve your first five (5) posts. We understand that this is a minor inconvenience, and it seems a bit over-sensitive. Still, on the other hand...

Tuesday, October 25, 2022 @ 16:00 CST It has come to our attention that the HYDROS App is having issues accessing the HYDROS controller. The error happens after you log in, and the app cannot pull the list of all your devices and collectives. Please know that the issue: The outage DOES NOT...

Sunday, October 23, 2022 @ 14:50 CST It has come to our attention that the Focustronic server is having DNS issues. Please know that the issue: DOES affect existing connections or Focustronic devices already added to the HYDROS. At this point, all inputs show "UNKNOWN" status. If you have a...

Monday, October 17, 2022 @ 18:20 CST It has come to our attention that the Focustronic server is having issues authenticating customers when they try to add a new Focustronic device to the HYDROS controller. The error happens when you click "Connect" on HYDROS and are routed to the Focustronic...

The new firmware and app will be released on Monday, October 19, 2022. The firmware and app are NOT required but are highly recommended. The firmware and app will be compatible with the following devices. Control X4 Control X2 Control XS Control X3 Control XP8 WaveEngine WaveEngine v2...

Wednesday, September 28 @ 12:31 CST It seems that Amazon AWS is experiencing latency issues with their API, and it is affecting HYDROS cloud access. Here is what we know: It is only affecting app login and status It is NOT affecting HYDROS' ability to control and maintain your system It is NOT...